Privacy Policy

Last updated: September 13, 2026

Jo | Co is the customer-facing brand of JOJO + COCO. This Privacy Policy describes how we collect, use and disclose personal information when you visit shopjocostyle.com, shop with us, subscribe to communications or request styling assistance. “We,” “us” and “our” refer to JOJO + COCO, operating as Jo | Co.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

Contact details, including your name, email address, phone number, billing address and shipping address.
Account and purchase information, including products ordered, sizes and colors selected, payment status, order history, returns and exchanges. Payment details are processed through our checkout and payment providers.
Styling preferences, including sizes, preferred brands, fit notes, preferred store and photos or other details you choose to share with our stylists.
Communications, including customer service messages, reviews, marketing preferences and subscription or opt-out records.
Device and browsing information, including IP address, browser and device details, approximate location, pages and products viewed, and interactions with our website and advertising.

We collect information directly from you, automatically through cookies and similar technologies, and from providers that help us operate our store, process payments and deliver orders.

HOW WE USE INFORMATION

We use personal information to fulfill orders, process payments, arrange shipping or pickup, manage returns, provide customer support and respond to styling requests. We currently ship only within the United States.

We also use information to personalize your shopping experience, improve our website, understand customer interests, measure marketing performance, prevent fraud, maintain business records and meet legal obligations.

When you subscribe, we use your contact information to send marketing emails or promotional texts about The Weekly Edit, new arrivals, store news and offers. Where required, we obtain consent for marketing and nonessential tracking.

HOW WE DISCLOSE INFORMATION

We disclose information to providers that help us deliver our services, including Shopify, payment processors, shipping providers and communication service providers. Our team may access relevant information to assist with your purchases or styling requests.

We also disclose certain device, browsing and shopping activity to advertising partners, including Meta, to measure advertising and help show relevant advertisements. These disclosures may qualify as a “sale,” “sharing” or use for “targeted advertising” under certain state privacy laws, even when no money is exchanged for the information.

We may disclose information at your request, to comply with applicable law or legal process, to protect rights and safety, or in connection with a merger, sale or other business transaction, subject to applicable law.

SHOPIFY SERVICES

Our website and checkout are hosted by Shopify. Shopify processes information to operate the store and provide related services. Shopify may also process information for its own purposes as described in its privacy policies. Services you choose to use, such as Shop or Shop Pay, have their own applicable terms and privacy notices.

Learn more at https://www.shopify.com/legal/privacy/consumers.

COOKIES, META TRACKING AND PRIVACY CHOICES

We use cookies and similar technologies to support website functions, remember preferences, understand browsing activity and measure advertising. We use Meta tracking tools, which may receive information about your device, pages viewed, shopping activity and interactions with advertisements.

Our store uses Shopify’s automated cookie-banner and data-sharing opt-out settings. The notices and controls displayed can vary based on your location and applicable requirements. A cookie banner may not appear in every region.

Where available, use the data-sharing opt-out page or privacy controls on our website to manage advertising-related sharing. You may also contact us at info@shopjocostyle.com to request an applicable opt-out. Unsubscribing from emails or texts does not, by itself, change advertising cookie preferences.

You can manage cookies through your browser settings. Blocking cookies may affect features such as your cart and checkout. Browser-based choices may need to be repeated when you use another device or browser or clear your cookies.

EMAIL AND TEXT MESSAGES

We use Shopify services to send marketing emails and promotional text messages. Our marketing signup settings include double opt-in, which may require you to confirm your subscription before receiving marketing.

You can unsubscribe from marketing emails using the unsubscribe link in an email. For promotional texts, follow the opt-out instructions in the message or contact us for assistance. Message and data rates may apply, and message frequency may vary. Any additional terms shown when you subscribe also apply to the text program.

Opting out of marketing does not prevent necessary communications about an order, account or service request. Contacting a stylist for assistance is separate from subscribing to recurring promotional messages.

RETENTION AND SECURITY

We retain personal information for as long as reasonably necessary to provide services, maintain business records, meet legal requirements, resolve disputes and document your privacy preferences. Retention periods depend on the information and the purpose for which it is used.

We use reasonable safeguards intended to protect personal information. No transmission or storage method is completely secure. Please protect your account credentials and do not send payment card details by email or text.

YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have the right to request access to, correction of, deletion of or a copy of your personal information. You may also have rights to withdraw consent or opt out of certain sales, sharing or targeted advertising uses.

To make a request, email info@shopjocostyle.com or call (564) 236-5780. We may need to verify your identity and, where applicable, an authorized agent’s authority. We will respond within the time required by applicable law. Certain information may be retained where a legal obligation or permitted exception applies.

We will not discriminate against you for exercising applicable privacy rights. If we decline your request, you may contact us to request reconsideration or exercise an applicable appeal right. You may also contact your state attorney general or other relevant regulator about a privacy concern.

PROCESSING LOCATIONS

Although we ship only within the United States, Shopify and other service providers may process information in other countries. Privacy laws in those countries may differ from those where you live. Applicable legal requirements govern these transfers.

CHILDREN’S PRIVACY

Our website is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, contact us so we can review the situation and take appropriate action, including deletion where required.

THIRD-PARTY LINKS

Links to social media platforms and other third-party websites are governed by those services’ own privacy policies. Please review their policies before providing personal information.

POLICY UPDATES

We may update this policy as our services, practices or legal requirements change. We will revise the date above and provide additional notice or obtain consent when required by applicable law.